Operations and Marketing

customers emails

5 strategies to get your customers’ emails

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The mailing list has not gotten the love it deserves. The Direct Marketing Association found that, for every one dollar invested in email marketing, there was a $39.40 return. Furthermore, retailers that grow their email…

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Light at the end of the tunnel for shopping centres struggling to fill vacant anchor tenants

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Large spaces formerly occupied by anchor tenants continue to sit unclaimed in Canadian shopping centres. However, there is hope amid the stressful times for retail landlords. Colliers International, a commercial real estate firm, recently came…

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Getting Lost At The Mall? Maybe Not For Much Longer

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Have you ever gotten lost at the mall? Most likely. Some say it’s part of the game; however a number of shopping centres are implementing frameworks and technologies that can sustain foot traffic yet won’t…

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Retailers: Five Non-Negotiable Expectations of the Future Clients

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The needs of tomorrow must be identified today. What made a business stand out yesterday is now industry standard. How you remain competitive is unique to your business, but changes in expectations about retail practices…

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How to find a killer retail location

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If you’re a retailer expanding into a market or expanding your footprint, location is a key consideration—perhaps even the most important one.   There’s an adage in real estate that it’s all about location, location,…

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How To Make the Most of Your Attendance at the ICSC Canadian Convention in Toronto

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The ICSC Canadian Convention, which takes place in Toronto on October 2, is essential for anyone involved in the shopping centre industry. Organized each year by the International Council of Shopping Centers (ICSC), this is…

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