Operations & Marketing

customers emails

5 strategies to get your customers’ emails

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The mailing list has not gotten the love it deserves. The Direct Marketing Association found that, for every one dollar invested in email marketing, there was a $39.40 return. Furthermore, retailers that grow their email…

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Light at the end of the tunnel for shopping centres struggling to fill vacant anchor tenants

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Large spaces formerly occupied by anchor tenants continue to sit unclaimed in Canadian shopping centres. However, there is hope amid the stressful times for retail landlords. Colliers International, a commercial real estate firm, recently came…

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Getting Lost At The Mall? Maybe Not For Much Longer

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Have you ever gotten lost at the mall? Most likely. Some say it’s part of the game; however a number of shopping centres are implementing frameworks and technologies that can sustain foot traffic yet won’t…

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The Future Of Consumer Research – ICSC Conference

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The ICSC Canadian Convention is over, sadly. The retail /  real estate industry’s largest convention, held in Toronto, was dominated by one major theme: change.   Now that everyone is back to business as usual, what…

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Retailers: Five Non-Negotiable Expectations of the Future Clients

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The needs of tomorrow must be identified today. What made a business stand out yesterday is now industry standard. How you remain competitive is unique to your business, but changes in expectations about retail practices…

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How to find a killer retail location

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If you’re a retailer expanding into a market or expanding your footprint, location is a key consideration—perhaps even the most important one.   There’s an adage in real estate that it’s all about location, location,…

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